FEATURES
For business leaders and communications professionals, it is easy to say the wrong thing in the worst context. How can professionals protect both their personal brand and that of the organisations they represent? Pete Carvill explores. This article is from Communicate magazine's print issue.
In an age of instant scrutiny, Orla Graham, insights consultant at CARMA, explores how data-driven strategies can help airlines protect their reputations.
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Today, an expression of your business’s vision is part of the standard fodder for a dotcom’s 'about us' section. It’s often not a major focus in creating website content, the copywriter just tweaks preexisting corporate boilerplate text on vision and business strategy. But there is value in taking a step back to make sure you have really captured your ‘vision thing,' and have it in the right form on your website.
With the launch of ‘Take Pride’, Sheila Parry has explored what it means to have pride in what you do and has written a practical framework to create those conditions at work. She presents the case for putting individual interests firmly on a par with organisational goals and explains why communications and HR professionals are best placed to drive a movement of cultural change
Meeting and exceeding expectations of client service is a constant challenge in comms. But, asks purpose-led consultancy Cohesive, how can service delivery be more than an empty promise?
