
SETTING SAIL ON THE COMMUNICATION DIRECTORS' FORUM
Now in its 12th year, the Communications Directors’ Forum (CDF) has changed tack for its 2011 outing. The event has moved from its traditional early-summer slot to the autumn, coinciding with the Marketing Forum, but will still provide senior communications professionals with three days of discussion and debate covering issues across internal and external communications.
The event takes place on board the cruise ship Aurora, which will sail around Guernsey from 12-15 October while communications professionals and suppliers swap expertise and network. Delegates – decision makers from across internal and external communications – can set up one-to-one meetings with suppliers, as well as exploring issues in seminars, workshops and think tanks.
As for suppliers, they can position themselves as leaders, and use information provided by delegates on their current comms needs to develop business links. So it’s unsurprising that many of them are advocates for the Forum. The PRCA takes advantage of the CDF as a regular slot to speak to its existing members, but also sees it as an introduction to prospective new members.
“As a direct result of the connections we made at last year’s event, we signed up a number of new members,” says Steve Miller, membership manager at PRCA. “We also find ourselves bumping into a number of existing Consultancy members at the Forum, as well as a number of service companies, suppliers and friends whom we have met over previous years. With all the breakfast, lunch and dinner meetings alongside the planned schedule, it makes for an intense, arduous, but ultimately rewarding three days.”
Evolution Live has a very different focus to the PRCA, but finds the CDF to be equally beneficial. “It creates real opportunities for us,” says Andi Swain, CEO of the events company, who believes that the forum opens doors for Evolution Live to reach communications directors who might otherwise be out of reach.#
The event provides valuable face time with your audience, crucial for suppliers who don’t have a physical product so much as a concept to offer. For The Phoenix Partners, this is the CDF’s real attraction – and Joanne Fahey says that the 2010 event was so successful that she signed up for 2011 before even reaching dry land. “We sell a service, a concept, a solution,” she says. “It’s so much easier to talk face to face so that we can clearly demonstrate our capabilities and establish a basis on which to proceed.”
This opportunity for face-to-face contact is also a draw for communication solutions company the drpgroup. “We find it valuable to demonstrate what we have achieved when managing internal communications strategies,” says managing director Dale Parmenter, “and we can share knowledge drawn from a wide range of industries each year.”
Attending for the seventh time this year will be MTM Communication Skills Training. “Communication directors are our key commissioners,” says managing director Warwick Partington. “The CDF is an excellent opportunity to meet board level communication directors and discuss the communication coaching needs of their executives. We’ve attended the event for the last 6 years, and have seen our business grow as a result of the relationships that we have built over that time.”
The event provides opportunities for suppliers to interact with potential clients in multiple ways to best demonstrate their capabilities. Employee engagement consultancy invigor8, building on two previous successful years, will emphasise the importance of “glued together” (in the words of director Peter Gannon) internal communications. “This year, we’ll be able to showcase a number of bespoke client interventions and brainstorm with communication directors how different approaches might work for their organisation,” says Gannon. “It’s a great opportunity to network with fellow directors and to meet potential suppliers in a friendly and professional environment.”
Three days of networking and intensive discussions on the state of the communications industry leads, almost inevitably, to the mutual exchange of experiences and lessons learnt. Alan Cooper, director of digital marketing communications agency Freestyle Interactive, says this is a major benefit. “It’s a great place to be able to share genuine insight from the delegate’s perspective too: what we learn about delegates’ communications challenges helps ensure we can meet their changing requirements.”
Freestyle has attended the CDF for the past three years, and has seen a growing trend of comms directors becoming keen to develop their insight into work across all marketing communications channels, including of course social media. Digital PR specialists TVC Group will also be on board – and commercial director Adam Clyne argues that the environment promotes successful connections between suppliers and practitioners: “It allows us to meet new people, share insights with PR communication directors and find out about the challenges they face.”
Communications directors who need to connect with journalists will also be on board the Aurora. Daryl Willcox Publishing helps comms professionals do just that, and will be taking advantage of the CDF to connect with communicators from across a range of industries. “To be able to meet so many influential comms directors is a great opportunity for us to learn about their requirements, current challenges and visions,” says Ashish Jethwa, who’ll be on board as part of the DWPub team.
The forum brings together exhibitors and comms practitioners who wouldn’t otherwise encounter each other. On Screen Productions is attending for the fourth time, and producer Richard Cobourne says, “The CDF works for both sides – it is a unique opportunity to meet with pre-qualified serious players who have a proven desire to expand their horizons.” Asked whether he thought it worthwhile, Cobourne points to his company’s repeated attendance: “We have met people we simply would not have met any other way.”
News aggregator Moreover Technologies has tracked the changing world of media, having been in operation since 1998. Mark Denn values the “ideal audience” in place at the CDF, and the packed nature of the trip.
“It’s so helpful to be able to answer questions in-depth, and in a way that speaks most effectively to questioners’ focused needs,” he says. “It’s critical for us to have a forum like this that permits detailed explanation of all the moving parts that we provide – and that’s exactly what the Communication Directors’ Forum is.”