INTERNAL COMMUNICATIONS AND ENGAGEMENT LIVE 2025
PROGRAMME
In this session, discover how a leading provider of business technology solutions, Sage, transformed its annual ‘Kickoff’ from a traditional, leadership-driven event into an interactive, multichannel campaign that resonated with employees globally. Using employee insights, Sage shifted from a top-down broadcast to a four-week content program that encouraged active participation and connected colleagues to business priorities. With 74% of employees reporting a clearer understanding of company goals, this session will reveal the multimedia tactics and inclusive events that made it possible.Sage to Kickoff: How a multichannel approach connected their employees with strategy
Shoshana Whybrow
Vice president of corporate affairs (planning, strategy and colleague communications)
Sage
Join this insightful session with Halfords Autocentres and Oak Engage as they discuss their ‘game-changing’ partnership. Discover how they keep deskless employees connected, streamline communications and drive engagement across their workforce. Gain actionable advice on tackling communication challenges, personalised communications and cutting through the noise, as well as building a community through two-way communication. How Halfords Autocentres cuts through the noise and drives efficiency with Oak Engage
Katy Mogra
Client success manager
Oak Engage
Claire Allen
Group intranet coordinator
Halfords
Jane Titcumb
Group operations communications coordinator
Halfords
A dynamic exchange of ideas and perspectives. Engage with industry leaders and fellow attendees in interactive sessions designed to foster deep insights and meaningful conversations on all areas of internal communications. Topics will include:Communicate roundtable discussions
Join this session to hear the story behind the award-winning internal communications campaign developed for the CFA Institute in partnership with H&H Agency. Join Kirsty Beckett, client director at H&H, and Lorna MacLean, senior director of global internal communications at CFA, to discover how they transformed a traditionally 'dry, dull' topic into an engaging new experience for colleagues. Discover what judges found 'really impressive' about the campaign's 'innovative use of gamification and clever application of behavioral psychology.' Attendees will learn how H&H turned employee engagement into an epic, immersive quest.To bravely launch a brand new world
Kirsty Beckett
Client director
H&H Agency
Lorna MacLean
Senior director, global internal communications
CFA Institute
Much has been said of the use of artificial intelligence in content creation for employee engagement. But can companies use AI to drive real-time sentiment analysis and leverage technology to understand employee moods, stress levels and engagement? This panel discussion brings together industry experts who are already demonstrating how they balance data-driven insight with emotionally intelligent responses.AI, EI, Oh!
Can AI provide internal communications leaders with feedback on employee sentiment without replacing human empathy?
Rebecca Pardon
Editor and moderator
Communicate magazine
Leo Ryder
Internal communications manager
Accenture
Jupiter Asset Management has built a culture that embraces the active minds of their people in delivering for their clients every day. They have looked at all aspects of the employee journey to build advocacy and consistency. Find out how they have driven change by co-creating the behaviours that underpin their values - driving ownership and accountability, empowering and developing their line managers and recognising their people.How Jupiter Asset Management has built a culture that is reinforced across their employee journey
Victoria Lewis-Stephens
Managing director
United Culture
Annabelle Wood
Head of HR strategy and operations
Jupiter Asset Management
A dynamic exchange of ideas and perspectives. Engage with industry leaders and fellow attendees in interactive sessions designed to foster deep insights and meaningful conversations on all areas of internal communications. Topics will include:Communicate roundtable discussions
Winners of recent Internal Communications and Engagement Awards share the stories of their winning internal comms projects in a punchy and fast-paced performance, providing delegates with the opportunity to interrogate them on the strategy and creative direction behind the work.Witness
PIB Group wanted to foster a stronger connection between its employees and the business to create a culture of collaboration. They decided to harness the power of podcasting to allow their young and diverse colleagues to feel closer to their leadership team and their strategic objectives. Partnering with Audere Communications, they launched a new podcast series featuring candid conversations between the senior team, allowing listeners to feel like they had VIP access to executive insights. Learn what went into making the series a success along with practical advice for bringing your own podcast to life. Crafting connection through the power of podcasting
Andy Jones
Group internal communications manager
PIB Group
Debbie West
Senior account director
Audere Communications
A dynamic exchange of ideas and perspectives. Engage with industry leaders and fellow attendees in interactive sessions designed to foster deep insights and meaningful conversations on all areas of internal communications. Topics will include:Communicate roundtable discussions
Winners of recent ICE Awards share the stories of their winning internal comms projects in a punchy and fast-paced performance, providing delegates with the opportunity to interrogate them on the strategy and creative direction behind the work.Witness
Gen Alpha is coming! In fact, in just a few years, there will be more Gen Alphas in the workplace than Boomers. With panelists from apprentice-hiring companies (the earliest adopters of Gen Alpha in the workforce), this discussion will focus on best-in-class ideas and practices being implemented, including gamification, AR and VR, personalisation and digital autonomy.Talking about my generation: Onboarding, engagement and career development for Generation Alpha
Pia de Malherbe
Chief brand officer
10 Days London
Rebecca Pardon
Editor and moderator
Communicate magazine
To prove their travel retail platform makes searching and booking travel simple, global travel tech firm Travelport, set a bold goal to break a world record. Travel influencer Jamie “Adventureman” McDonald was tasked with visiting all New Seven Wonders in just seven days, using only public transport. Working closely with their brand and marketing colleagues Travelport’s internal comms team launched a campaign to build anticipation, reveal the result and empower staff to share the story. The initiative boosted morale, strengthened employee confidence and created headlines globally. Join this session to discover how Travelport’s team drove engagement, awareness and 70% more leads through an integrated storytelling approach.A record-setting campaign unpacked: how to move the needle on employee engagement and deliver commercial results.
Anne Kerr
VP global corporate communications
Travelport
David Machale
Senior director, brand marketing
Travelport