INTERNAL COMMUNICATIONS AND ENGAGEMENT LIVE 2025
PROGRAMME
Andrew Thomas
In this session, discover how a leading provider of business technology solutions, Sage, transformed its annual ‘Kickoff’ from a traditional, leadership-driven event into an interactive, multichannel campaign that resonated with employees globally. Using employee insights, Sage shifted from a top-down broadcast to a four-week content program that encouraged active participation and connected colleagues to business priorities. With 74% of employees reporting a clearer understanding of company goals, this session will reveal the multimedia tactics and inclusive events that made it possible.Sage to Kickoff: How a multichannel approach connected their employees with strategy
Shoshana Whybrow
Vice president of corporate affairs
Sage
Join Halfords Autocentres and Oak Engage for an engaging session on their transformative partnership. Learn how they connect deskless employees, streamline communication processes and boost workforce engagement. This session will provide actionable insights into overcoming communication challenges, delivering personalised messages that resonate, and fostering a vibrant community through effective two-way communication. Don’t miss this opportunity to gain practical strategies for cutting through the noise and driving efficiency in your organisation. How Halfords Autocentres cuts through the noise and drives efficiency with Oak Engage
Katy Mogra
Client success manager
Oak Engage
Claire Allen
Group operations communications coordinator
Halfords Autocentres
Jane Titcumb
Group operations communications coordinator
Halfords Autocentres
A dynamic exchange of ideas and perspectives. Engage with industry leaders and fellow attendees in interactive sessions designed to foster deep insights and meaningful conversations on all areas of internal communications. Topics will include:Communicate roundtable discussions
Join this session to hear the story behind the award-winning internal communications campaign developed for the CFA Institute in partnership with H&H Agency. Join Kirsty Beckett, client director at H&H, and Lorna MacLean, senior director of global internal communications at CFA, to discover how they transformed a traditionally 'dry, dull' topic into an engaging new experience for colleagues. Discover what judges found 'really impressive' about the campaign's 'innovative use of gamification and clever application of behavioral psychology.' Attendees will learn how H&H turned employee engagement into an epic, immersive quest.To bravely launch a brand new world
Kirsty Beckett
Client director
H&H Agency
Lorna MacLean
Senior director, global internal communications
CFA Institute
Much has been said of the use of artificial intelligence in content creation for employee engagement. But can companies use AI to drive real-time sentiment analysis and leverage technology to understand employee moods, stress levels and engagement? This panel discussion brings together industry experts who are already demonstrating how they balance data-driven insight with emotionally intelligent responses.AI, EI, Oh!
Can AI provide internal communications leaders with feedback on employee sentiment without replacing human empathy?
Frank Dias
Communications lead, AI (Strategic Change Programme)
The Adecco Group
Julia Holmes
Head of communications, EMEA & Japan
Getty Images
Leo Ryder
Internal communications manager
Accenture
Rebecca Pardon
Editor and moderator
Communicate magazine
Jupiter Asset Management has built a culture that embraces the active minds of their people in delivering for their clients every day. They have looked at all aspects of the employee journey to build advocacy and consistency. Find out how they have driven change by co-creating the behaviours that underpin their values - driving ownership and accountability, empowering and developing their line managers and recognising their people.How Jupiter Asset Management has built a culture that is reinforced across their employee journey
Victoria Lewis-Stephens
Founder and global managing director
United Culture
Annabelle Wood
Head of HR strategy and operations
Jupiter Asset Management
A dynamic exchange of ideas and perspectives. Engage with industry leaders and fellow attendees in interactive sessions designed to foster deep insights and meaningful conversations on all areas of internal communications. Topics will include:Communicate roundtable discussions
“Liz battles nerves and feels she lacks the confidence of the men who dominate her industry, but her presentation reveals the high regard in which she is held.” “Adam tries to mask his struggles to keep eye contact, as overlapping thoughts sabotage his interview. But his disclosure of his ADHD and autism is welcomed as an essential part of his talent.” “Wendy, a black working mother, lets worries about tokenism and her background flit through her head as she sits before the board that will offer her a promotion.” CGI, one of the world’s largest IT and business consulting firms, has shaped the UK tech landscape for nearly 50 years. Its “No Holding Back” diversity, equity, and inclusion campaign exemplifies this commitment to DE&I. This initiative addresses barriers that prevent individuals from being themselves or applying for jobs, using authentic stories and videos from CGI partners. The campaign fosters a supportive environment, showcasing CGI’s proactive DE&I efforts and inspiring confidence in tech professionals from all backgrounds. "No Holding Back:" The story behind CGI’s DEI campaign and the power of personal authenticity when fostering workplace inclusivity
Roger Cayless
Group creative director
LEAP Create
David Phillips
Director, talent brand and recruitment marketing
CGI
PIB Group wanted to foster a stronger connection between its employees and the business to create a culture of collaboration. They decided to harness the power of podcasting to allow their young and diverse colleagues to feel closer to their leadership team and their strategic objectives. Partnering with Audere, they launched a new podcast series featuring candid conversations between the senior team, allowing listeners to feel like they had VIP access to executive insights. Learn what went into making the series a success along with practical advice for bringing your own podcast to life. Crafting connection through the power of podcasting
Andy Jones
Group internal communications manager
PIB Group
Debbie West
Senior account director
Audere Communications
A dynamic exchange of ideas and perspectives. Engage with industry leaders and fellow attendees in interactive sessions designed to foster deep insights and meaningful conversations on all areas of internal communications. Topics will include:Communicate roundtable discussions
In a fast-moving and rapidly changing world where the spread of misinformation can make or break corporate reputation, a comprehensive crisis communications strategy has never been so important. In this session, we’ll share a high-level case study of how a strategic partner of one of the largest FMCGs found itself in a significant crisis fuelled by misinformation and speculation. This deep dive session will share the learnings and some insights from the experience. Protecting corporate reputation in a world of misinformation
Claire Evans
Head of corporate communications
Coca-Cola HBC
Gen Alpha is coming! In fact, in just a few years, there will be more Gen Alphas in the workplace than Boomers. With panelists from apprentice-hiring companies (the earliest adopters of Gen Alpha in the workforce), this discussion will focus on best-in-class ideas and practices being implemented, including gamification, AR and VR, personalisation and digital autonomy.Talking about my generation: Onboarding, engagement and career development for Generation Alpha
Pia de Malherbe
Chief brand officer
10 Days London
To prove their travel retail platform makes searching and booking travel simple, global travel tech firm Travelport, set a bold goal to break a world record. Travel influencer Jamie “Adventureman” McDonald was tasked with visiting all New Seven Wonders in just seven days, using only public transport. Working closely with their brand and marketing colleagues Travelport’s internal comms team launched a campaign to build anticipation, reveal the result and empower staff to share the story. The initiative boosted morale, strengthened employee confidence and created headlines globally. Join this session to discover how Travelport’s team drove engagement, awareness and 70% more leads through an integrated storytelling approach.A record-setting campaign unpacked: how to move the needle on employee engagement and deliver commercial results.
Anne Kerr
VP global corporate communications
Travelport
David Machale
Senior director, brand marketing
Travelport
Andrew Thomas
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